Handcrafted Ceramics by One Sweet Dream Pottery
How to care for your pottery
FUNCTIONAL WARES
FOOD-SAFE
All functional wares (mugs, bowls, etc) are food-safe.
DISHWASHER AND MICROWAVE USE
All functional wares (mugs, bowls, etc) are dishwasher and microwave safe. However, dishwasher-use can reduce the life of pottery due to the detergents. Microwaves can cause pottery to heat up and should be handled with care both to prevent burns and reduce chance of breakage.
BAKEWARE
Bakeware is recommended to be handwashed. For unglazed bakeware, use baking soda to clean, do not use soap. For glazed bakeware, soap can be used.
When cooking, preheat bakeware in oven. For hot bakeware, place on surface that will absorb heat (not on cold stone)
RAKU WARES
All Raku wares are ornamental and are NOT Food Safe. Some Raku wares are able to be used as a flower vase as indicated in the descriptions in the store.
To clean Raku wares, use damp cloth.
Shipping Info
Please note we are only able to ship within Canada.
ORDER PROCESSING TIME
We process all orders within 3 business days (not including weekends or holidays). We will notify you once your order has shipped. If you have not received a shipping notification within that time-frame please contact us and we'll take a look!
HOW CAN I CHECK THE STATUS OF MY ORDER?
You will receive an email order confirmation upon placing your order and a shipping notification once we've shipped it. Depending on the shipping type chosen, you will be able to track your order. You can use the tracking number to check its status. All items are shipped through Canada Post.
REFUND POLICY
If your order arrives damaged, please contact us as soon as possible. Include your original order confirmation and a photo of the damage. Refunds due to damage during shipping are addressed on a case-by-case basis.
If you have any questions, please don't hesitate to reach out!
PICK-UP OPTION
Free pick-up is available in Moose Jaw, SK. When placing your order, simply select local pickup as your shipping option. We will email you when your order is ready to be picked up, within 3 business days.
During the order process, schedule a time for pick-up for the following Monday or Tuesday. Please bring your order confirmation with you when you come to pick it up.
Contact Us
Privacy Policy
One Sweet Dream Pottery will not sell or share your personal information including but not limited to your name, address, phone number, email.
Copyright © 2024 One Sweet Dream Pottery - All Rights Reserved.
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